PRIVACY POLICY
Effective Date: March 3, 2026
Coast To Coast Imports (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit information through our forms, or interact with us online or in person.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We collect information that you voluntarily provide to us, as well as certain information automatically collected through your use of our website.
A. Information You Provide
Depending on your inquiry or transaction, we may collect:
• First and last name
• Phone number
• Email address
• Mailing address
• Vehicle information (year, make, model, VIN, mileage, condition, photos, location/ZIP)
• Transaction details related to vehicle purchases, sales, trade-ins, or consignments
• Payment information (for purchases only)
• Credit application information (when applicable), including:
- Social Security number
- Date of birth
- Employment information
- Income information
Sensitive personal information is collected only when necessary for financing, identity verification, or credit evaluation purposes.
B. Information Automatically Collected
When you visit our website, we may automatically collect:
• IP address
• Browser type and device information
• Pages viewed and time spent on site
• Referring website or search engine
• Interaction data for analytics and performance measurement
This data is used for website improvement, performance monitoring, and marketing effectiveness.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
• Respond to your inquiries
• Provide offers for vehicle purchases or sales
• Facilitate vehicle transactions (buying, selling, consignment, trade-in)
• Process financing or credit applications
• Provide customer support
• Improve website functionality and user experience
• Measure marketing campaign effectiveness
• Comply with legal and regulatory obligations
We do not sell your personal information.
We do not sell, share, or transfer SMS opt-in consent to third parties.
3. COOKIES, ANALYTICS & ADVERTISING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to:
• Enhance user experience
• Analyze website traffic
• Improve website performance
• Measure advertising effectiveness
We may use trusted third-party service providers such as analytics platforms and advertising tools (e.g., Meta Pixel, Google Analytics) to understand user behavior and campaign performance.
We do not share sensitive credit application information (such as Social Security number, date of birth, employment, or income information) with advertising platforms.
You may manage or disable cookies through your browser settings.
4. CREDIT APPLICATION DATA
Information collected for financing or credit applications is used strictly for credit evaluation and related processing.
Sensitive credit information is:
• Not used for advertising purposes
• Not used for remarketing
• Shared only with authorized lenders or financial institutions as required
5. HOW WE SHARE INFORMATION
We may share your information only as necessary to:
• Complete a requested transaction
• Process financing or lending applications
• Provide vehicle-related services
• Support website hosting, analytics, or CRM operations
We may share information with:
• Affiliates
• Lenders or financial institutions
• Service providers performing services on our behalf
We do not sell or rent personal information to third parties.
6. DATA SECURITY
We use SSL encryption and commercially reasonable safeguards to protect your information during transmission and storage.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
7. SMS COMMUNICATIONS
If you provide your phone number and opt in, you may receive informational messages from Coast To Coast Imports, including:
• Appointment reminders
• Account notifications
• Transaction updates
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for assistance or contact us directly.
We do not sell or share SMS opt-in consent with third parties.
8. YOUR RIGHTS AND CHOICES
You may:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing emails at any time via the unsubscribe link
To exercise these rights, please contact us using the information below.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
10. CHILDREN’S PRIVACY
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. POLICY UPDATES
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
12. CONTACT INFORMATION
If you have questions about this Privacy Policy or our data practices, please contact:
Coast To Coast Imports
2871 N Federal Highway
Fort Lauderdale, Florida 33306
Phone: (954) 342-3125
Email: info@coasttocoastimports.com